Relay account
Approved
USD wire volume / mo
$380k
Previous rejections
2
O Problema
Kova Trading handles import/export operations across the GCC and needs to move significant USD volumes monthly. After incorporating a Delaware LLC to facilitate US-side transactions, they applied to Relay and Mercury for business banking. Both rejected them. The KYB review noted the same issues: the company's website was in Arabic, the domain was .ae, there was no About page explaining the business model in English, no team page, and no US-facing contact information. Relay's reviewer couldn't verify the legitimacy of the business from what they found online. Mercury's automated check scored the domain at 31.
Nossa Abordagem
PresenceReady built Kova Trading an English-language Presencia site in 3 days: a clear company description explaining their trading focus and markets served, an About page with the founding team and business history, a Services overview of their import/export categories, and a Contact page with the Delaware LLC address and a professional .com domain email. The site was structured to answer the specific questions KYB reviewers ask about trading companies.
O Resultado
Relay approved Kova Trading's business account application on the first resubmission. Monthly USD wire volume through the account is now $380,000. They subsequently applied to Mercury and received approval within one week. The Delaware LLC now operates as their primary US transaction vehicle.
“Two rejections because our website was in Arabic and looked like we weren't serious. PresenceReady built us a professional English site in three days. Relay approved us on our next application.”
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Estes casos descrevem resultados empresariais reais. Os nomes das empresas são usados com permissão dos clientes.