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Terms of Service

OZEØN LLC (operating under the trade name PresenceReady) Website: https://presenceready.com Contact: info@presenceready.com Effective Date: May 21, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the services provided by OZEØN LLC ("Company," "we," "us," or "our"). By purchasing, accessing, or using our services, you ("Client," "you," or "your") agree to be legally bound by these Terms in their entirety.

If you do not agree to these Terms, you must not purchase or use our services.

These Terms apply to all orders placed directly with OZEØN LLC and through any authorized resellers or agents.

2. Service Description

OZEØN LLC provides a fixed-price professional digital presence package for businesses and entrepreneurs ("Service"). The Service includes the following deliverables, each provided for a period of 12 months from activation, unless otherwise stated:

  • Domain name (.com): registered and managed on behalf of the Client for 12 months
  • Web hosting: professional server hosting for the delivered website, for 12 months
  • SSL certificate: installed, configured, and active for the hosting period
  • Corporate email: one or more email accounts under the registered domain, for 12 months
  • Professional website: a 5–7 section website, designed and developed based on Client-provided information
  • Contact forms: integrated, functional contact form(s) on the website
  • Basic legal pages: standard template legal pages included in the website
  • Tailored copy: website text adapted to the Client's stated business name and activity
  • Complete technical setup: DNS configuration, email routing, SSL installation, and domain pointing

All deliverables are digital in nature. No physical goods are included or implied.

3. What the Service Does NOT Include

The following are expressly excluded from the Service. OZEØN LLC has no obligation to provide and makes no representation regarding:

  • Legal, fiscal, tax, financial, banking, compliance, or regulatory advice of any kind
  • Company formation, incorporation, or business registration services
  • Assistance with the process of opening bank accounts or payment accounts
  • Representation, consultation, or mediation with any bank, fintech, payment processor, or financial institution
  • Any guarantee — express or implied — that the delivered website will be accepted, approved, or considered sufficient by any bank, fintech, compliance officer, KYC reviewer, or financial institution
  • Ongoing website maintenance, updates, or modifications after delivery (unless separately contracted in writing)
  • Search engine optimization (SEO), digital advertising, or marketing services (unless separately contracted)
  • Translation of website content into additional languages beyond what is specified in the order
  • Custom software development or complex web applications beyond a standard informational website

4. Client Obligations

By purchasing the Service, you agree to:

4.1 Provide accurate, complete, truthful, and up-to-date information about your business, activity, ownership, and requirements before and during the service delivery process.

4.2 Ensure that all content, materials, images, logos, and business descriptions you supply are truthful, lawful, and do not infringe any third-party intellectual property, contractual, or legal rights.

4.3 Respond to our communications promptly and within reasonable timeframes. Delays caused by slow or incomplete Client responses are not the responsibility of OZEØN LLC and may affect delivery timelines.

4.4 Not use the delivered website, domain, or email services for any illegal, fraudulent, deceptive, or harmful purpose.

4.5 Not misrepresent, through the website we have created or otherwise, the nature, scope, or history of your business activities to any financial institution, regulatory body, or third party.

OZEØN LLC bears no responsibility whatsoever for any consequences — legal, financial, regulatory, or otherwise — arising from inaccurate, incomplete, misleading, or false information provided by the Client or any third party acting on the Client's behalf.

5. No Guarantee of Banking or Fintech Approval

5.1 Express and Unequivocal Disclaimer

The Client expressly acknowledges, understands, and agrees that OZEØN LLC makes no representation, warranty, guarantee, or assurance — express or implied — that:

  • The Client's application for a business bank account will be approved, opened, or maintained
  • Any bank, credit union, neobank, digital bank, fintech, or payment processor will accept, activate, verify, or maintain the Client's account
  • Named entities including but not limited to Mercury, Relay, Wise, Stripe, PayPal, Brex, Revolut, Airwallex, or any similar institution will approve the Client's application
  • The Client's KYC or AML review at any institution will result in a positive outcome
  • The delivery of a professional website, domain, hosting, or email will satisfy the internal or regulatory requirements of any specific financial institution

5.2 Independence of Banking Decisions

Banking and fintech decisions are made solely and exclusively by those institutions based on:

  • Their proprietary internal risk policies and underwriting criteria
  • Applicable banking regulations and AML/KYC requirements
  • Their independent assessment of the Client's business type, jurisdiction, ownership structure, and risk profile
  • Factors entirely outside the knowledge or influence of OZEØN LLC

5.3 No Liability for Adverse Outcomes

OZEØN LLC shall bear no liability of any kind for:

  • Any rejection of a bank account application, whether submitted before, during, or after service delivery
  • Any account closure, account freezing, or limitation of banking or payment services
  • Any adverse decision by a fintech, payment processor, or financial institution
  • Any loss of business, revenue, or commercial opportunity arising from such adverse decisions
  • Changes in banking policies or regulatory requirements that affect the Client's applications

5.4 Representations by Third Parties

Any statement, guarantee, or representation made by a third-party agent, reseller, gestoría, advisor, or other intermediary suggesting that our Service guarantees banking approval or fintech acceptance is made entirely without the authorization of OZEØN LLC and forms no part of this agreement.

6. Payment Terms

6.1 Full payment is due prior to commencement of any work, unless otherwise agreed in writing between the parties.

6.2 We accept payment via Stripe and other methods indicated at the time of purchase. By providing payment information, you authorize OZEØN LLC to charge the total agreed amount.

6.3 All prices are in the currency indicated at checkout. Applicable taxes are included unless explicitly stated otherwise.

6.4 A payment receipt and invoice will be issued to the email address provided upon payment confirmation.

6.5 In the event of a failed payment, OZEØN LLC reserves the right to suspend service delivery until payment is completed.

7. Service Timeline and Delivery

7.1 Estimated delivery timelines are communicated at the time of purchase and are provided in good faith. All timelines are contingent on the timely receipt of complete and accurate Client information and materials.

7.2 OZEØN LLC is not liable for delays caused by incomplete, unclear, or late submissions from the Client or their representatives.

7.3 Delivery is deemed complete when the website is accessible at the agreed domain and the Client has been notified by email. The Client has 5 business days from notification to raise any material issues regarding conformity with agreed specifications.

7.4 Minor stylistic preferences that were not specified in the original brief do not constitute grounds for non-acceptance of delivery.

8. Order Completion Requirement

8.1 To enable OZEØN LLC to deliver the Service, the Client must submit the required intake form (containing their company information and preferences) following payment.

8.2 The Client has a maximum of 7 calendar days from the date of payment confirmation to submit the intake form. During this period, OZEØN LLC will send up to five (5) automated reminder messages to the email address provided at checkout.

8.3 If the intake form is not submitted within 7 calendar days of payment, the order shall be deemed abandoned. OZEØN LLC reserves the right to cancel the order automatically without issuing a refund.

8.4 Cancellation of an abandoned order is consistent with our Refund Policy. Domain reservation, hosting provisioning, and administrative processing costs are incurred at the time of order and are non-recoverable.

8.5 If you experience difficulties accessing or completing the intake form, you must contact us at info@presenceready.com within the 7-day window. We will make reasonable efforts to assist you.

9. Renewals

8.1 The domain registration, web hosting, and email services are provided for 12 months from the date of activation.

8.2 Renewals are entirely optional and are not automatic unless separately agreed in writing. OZEØN LLC is not obligated to continue services beyond the initial 12-month period.

8.3 Renewal invoices will be sent to the Client's email address in advance of the expiry date. The renewal price may differ from the original price.

8.4 If the Client does not renew by the expiry date, the domain may expire, the website may become inaccessible, and email accounts may be deactivated. OZEØN LLC is not responsible for any commercial, financial, or operational consequences of non-renewal.

8.5 Domain names are not guaranteed to remain available for renewal if the Client has not contracted renewal in advance.

10. Refund Policy

Refund conditions are governed by our separate Refund Policy, available at https://presenceready.com/legal/refund-policy. As a general rule, all sales are final. The sole exception is a cancellation request submitted within one (1) hour of payment, provided domain registration has not yet been processed. Orders abandoned without submitting the required intake form within 7 calendar days of payment are cancelled without refund. See our full Refund Policy for complete details.

11. Intellectual Property

10.1 Upon receipt of full payment and delivery of the Service, the Client receives a non-exclusive, perpetual, worldwide license to use the delivered website content and design for the purposes of their business.

10.2 OZEØN LLC retains the right to display completed projects in its portfolio and marketing materials, unless the Client submits a written confidentiality request prior to delivery.

10.3 Third-party assets incorporated into the website (fonts, stock photography, icons, plugins) remain subject to their respective third-party licenses. OZEØN LLC warrants that only properly licensed assets are used.

10.4 The Client warrants that any content, images, or materials submitted to us are owned by or lawfully licensed to the Client.

12. Limitation of Liability

11.1 Cap on Liability

To the fullest extent permitted by applicable mandatory law, OZEØN LLC's total cumulative liability to the Client for any and all claims arising out of or in connection with these Terms or the Service shall not exceed the total amount paid by the Client for the Service giving rise to the claim.

11.2 Excluded Damages

In no event shall OZEØN LLC be liable for:

  • Loss of profits, revenue, business, or commercial opportunities
  • Loss of or inability to access bank accounts, payment accounts, or fintech services
  • Indirect, incidental, special, punitive, or consequential damages
  • Damages arising from inaccurate, false, or misleading information provided by the Client
  • Damages arising from changes in third-party policies, regulations, or practices
  • Claims by banks, financial institutions, regulators, or compliance authorities
  • Loss of data or content (beyond our reasonable control)

11.3 Mandatory Legal Rights

Some jurisdictions do not permit the exclusion of implied warranties or the limitation of certain damages. In those jurisdictions, our liability is limited to the minimum extent permitted by applicable mandatory law. Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

13. Indemnification

You agree to indemnify, defend, and hold harmless OZEØN LLC, its officers, directors, employees, contractors, and agents from and against any and all third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your breach of any provision of these Terms
  • Information you provided that was false, incomplete, misleading, or unauthorized
  • Your use of the delivered Service for any unlawful, fraudulent, or harmful purpose
  • Any claim by a financial institution, regulator, or third party related to your business activities

14. Chargebacks and Payment Disputes

13.1 Before initiating any chargeback, payment dispute, or reversal with your bank or card issuer, you agree to contact OZEØN LLC at info@presenceready.com and allow us a minimum of 10 business days to review and resolve the issue in good faith.

13.2 Initiating a chargeback after the Service has been delivered as agreed constitutes a material breach of these Terms.

13.3 We document all service deliveries, communications, and milestones. In the event of any chargeback dispute, we will provide this documentation to the relevant payment processor and will exercise all available remedies.

13.4 If a chargeback is filed and subsequently found to be unjustified, the Client agrees to reimburse OZEØN LLC for the disputed amount plus any chargeback fees, bank fees, or administrative costs incurred.

15. Force Majeure

OZEØN LLC shall not be liable for any delay or failure in performance resulting from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, government actions, internet service provider failures, domain registrar outages, or third-party hosting disruptions. In such cases, we will make commercially reasonable efforts to resume normal service as soon as practicable.

16. Modifications to the Service

We reserve the right to modify, update, or discontinue any feature of the Service upon reasonable prior notice, provided that services already contracted and paid for will be honored to the extent reasonably possible.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of New Mexico, United States, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of New Mexico, United States, unless mandatory consumer protection laws in your country of residence require otherwise.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, Disclaimer, and Cookie Policy, constitute the entire agreement between the Client and OZEØN LLC with respect to the subject matter hereof, and supersede all prior or contemporaneous negotiations, representations, understandings, or agreements.

20. Modifications to These Terms

We may update these Terms at any time. The revised version will be posted on this page with a new effective date. Your continued use of the Service after the effective date of any revision constitutes your acceptance of the updated Terms.

21. Contact

OZEØN LLC (operating under the trade name PresenceReady) Email: info@presenceready.com Website: https://presenceready.com EIN: 37-2116463 Address: 1781 North Turner Street, 1038, Hobbs, NM 88240, USA